FAQ
DELLA Chevrolet – Frequently Asked Questions
Buying a Chevrolet at DELLA Chevrolet
Q: Do you sell new Chevrolet vehicles?
A: Yes. DELLA Chevrolet offers a full lineup of new Chevrolet vehicles, including popular models like the Silverado 1500, Silverado HD, Colorado, Equinox, Trailblazer, Traverse, Tahoe, Suburban, Blazer, and Corvette. Inventory is updated frequently as new vehicles arrive.
Q: Do you sell used vehicles as well?
A: Yes. DELLA Chevrolet carries a wide selection of used and certified pre-owned vehicles, including Chevrolet models and vehicles from many other manufacturers. All used vehicles are inspected for quality and reliability.
Q: Can I buy or reserve a Chevrolet online?
A: Yes. The purchase process for many Chevrolet vehicles can be started online using our digital retailing tools. Availability and reservation options vary by vehicle.
Q: Do you work with customers outside the local area?
A: Yes. DELLA Chevrolet proudly serves drivers from Malone NY, Saranac Lake NY, Burlington VT, Champlain NY, Saint Albans VT, and throughout the North Country. Out-of-town buyers are always welcome.
Chevrolet Financing & Leasing
Q: Do you offer Chevrolet financing?
A: Yes. DELLA Chevrolet offers financing and leasing options for new and used vehicles. Our finance team works with GM Financial and other lenders to help secure competitive rates for many credit situations.
Q: Can I get pre-approved for financing online?
A: Yes. You can apply for financing online through our secure credit application. Pre-approval can help speed up the buying process and clarify payment options.
Q: Do you offer Chevrolet lease specials?
A: Yes. DELLA Chevrolet regularly features Chevrolet lease and finance specials on select models. Offers change often, so we recommend checking our website or contacting our team for current incentives.
Trade-Ins & Vehicle Appraisals
Q: Do you accept trade-ins?
A: Yes. DELLA Chevrolet accepts trade-ins of all makes and models, not just Chevrolet vehicles.
Q: Can I get a trade-in value online?
A: Yes. You can request a trade-in value estimate online. Final appraisals are completed in person after a brief vehicle inspection.
Chevrolet Service & Maintenance
Q: Do you service Chevrolet vehicles?
A: Yes. Our service department is fully equipped to maintain and repair Chevrolet vehicles, including routine maintenance, diagnostics, warranty repairs, and major repairs.
Q: Do you service vehicles from other manufacturers?
A: Yes. While we specialize in Chevrolet, our service department can also service many other makes and models.
Q: How do I schedule a service appointment?
A: You can schedule service online or contact our service department directly to book an appointment at a time that works for you.
Q: Do you use genuine Chevrolet parts?
A: Yes. We use genuine Chevrolet OEM parts whenever possible to help ensure proper fit, performance, and long-term reliability.
Warranty & Protection
Q: What warranty comes with new Chevrolet vehicles?
A: New Chevrolet vehicles include factory warranty coverage provided by Chevrolet. Coverage varies by model and year, and our team is happy to explain warranty details.
Q: Do you offer extended warranties or protection plans?
A: Yes. DELLA Chevrolet offers a variety of extended service contracts and protection plans, including coverage for unexpected repairs and additional peace of mind.
Visiting DELLA Chevrolet
Q: Where is DELLA Chevrolet located?
A: DELLA Chevrolet is located in Plattsburgh, NY, and proudly serves drivers throughout the North Country and surrounding communities.
Q: What are your hours of operation?
A: Hours vary by department. Please visit our hours and directions page or our Google Business Profile for the most up-to-date information.
Q: How can I contact DELLA Chevrolet?
A: You can contact us by phone, through our website, or by visiting the dealership in person. Our team is happy to assist with sales, service, or financing questions.
Why Choose DELLA Chevrolet?
Q: Why buy or service my vehicle at DELLA Chevrolet?
A: Customers choose DELLA Chevrolet for:
Competitive financing and lease options
A knowledgeable Chevrolet-certified service team
A convenient Plattsburgh location
A commitment to transparent, customer-focused service
Being part of the DELLA Automotive Group
Q: Still Have Questions?
A: If you don’t see your question listed here, contact DELLA Chevrolet directly. Our team is happy to help.